Insights From ARF CSI: Decoding the Emotions of Shopping to Win in Retail
Larry DeGaris, executive director of Spiegel Research Center, and Elizabeth Harris, Chief Strategy Officer at Arc Worldwide, presented “Arc Shopper Sentiment Study: Decoding the Emotions of Shopping to Win in Retail” at the Advertising Research Foundation Commerce and Shopper Intelligence, examining the connection between emotion and consumer decisions in the current retail landscape. The session […]